Shipping Policy

DropFlow Store Policy

1. Shipping Policy

Processing Time: All orders are processed within 2-5 business days. Once your order is processed, you will receive a tracking number via email.

Shipping Time: Estimated delivery times range between 7-20 business days depending on your location. Please note that shipping times may vary due to high demand or unforeseen circumstances.

Shipping Costs: Shipping fees are calculated at checkout. Free shipping is available on orders over $XX.

If your order hasn't arrived within the estimated timeframe, please contact our support team at support@dropflow.com.

2. Return & Refund Policy

Returns: We accept returns within 30 days of delivery. Items must be unused, in original packaging, and in the same condition that you received them.

Non-Returnable Items:

  • Gift cards

  • Personal care products

Refunds: Once your return is received and inspected, we will notify you if your refund is approved. Refunds will be processed to your original payment method within 7-10 business days.

Return Shipping Costs: Customers are responsible for return shipping costs unless the item is defective or incorrect.

To initiate a return, contact us at support@dropflow.com with your order number and reason for return.

3. Privacy Policy

Your privacy is important to us. DropFlow collects and uses your information to provide and improve our services.

Information We Collect:

  • Personal information (Name, Email, Address, Payment Information)

  • Order history

  • Website usage data

How We Use Your Information:

  • To process your orders

  • To improve our services

  • To communicate updates and offers

We will never sell or share your personal data with third parties without your consent.

For any questions, contact us at privacy@dropflow.com.

4. Terms of Service

By shopping with DropFlow, you agree to the following terms:

  • All prices are listed in [Currency].

  • We reserve the right to cancel orders at our discretion.

  • Promotions and discounts are subject to change without notice.

  • We are not responsible for delays caused by third-party shipping carriers.

For any inquiries, please contact us at support@dropflow.com.

Thank you for choosing DropFlow!